- Answer Close 1
How do I open a live account?
In order to open a Live account please go to the Open a Live account page.
- Answer Close 2
I sent the info from the 1st page of the 'Live Account Application' form but I didn't receive an email with the code word to continue filling the 2nd page. What should I do?
Sometimes spam programs may identify our emails as spam. It may help if you change the setting of your spam detection programs. You may try to complete the application form again indicating another email address. If for some reason you cannot complete the application form online, it is possible to download the application form in a PDF format and complete it offline, which you can then print, sign and send to us via fax or post.
- Answer Close 3
Can I manage multiple accounts in MetaTrader?
MetaTrader MultiTerminal allows you to manage multiple accounts. In MetaTrader only one account can be logged in at a time therefore it is not possible to manage several accounts simultaneously.
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Can I open two or more live accounts? In different currencies?
Yes, you can. If you already have a MetaTrader 4 account you can easily open a new MetaTrader account by going to a secure page to complete your request. Open additional MetaTrader 4 account.
To open an additional Alpari Direct Pro or Alpari Direct account, please complete Additional Account Request Form and send it to newaccount@alpari.co.uk.
- Answer Close 5
Will you close my live account if it has a zero account balance?
No, we will not. You can have a functioning live account with a zero account balance.
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Do you offer swap-free accounts?
Yes, we do. Swap-free accounts incur no interest charges/payments but they do incur commission charges. If you want a swap-free account please open a standard account as explained on the account opening page and send a request to support@alpari.co.uk to change it over to swap-free status and to provide you details of the commissions.
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Is it possible to access my Live account from different computers?
Yes. It is possible to log in into your live and/or trading accounts from any computer that has Alpari (UK)'s MetaTrader 4 platform downloaded. You can even be logged in from different computers simultaneously.
Please be careful with your logins and passwords. If you save your MetaTrader password on a particular PC anyone who has access to it will be able to trade on your account.
- Answer Close 8
What are the IP addresses for live accounts?
Classic and Micro Accounts
Please refer to our IP Address List.
Systematic Accounts
Unlike MetaTrader 4, Systematic is web-based and therefore does not require any manual intervention for IP settings.
Pro Accounts
Please refer to the Pro website.
