We've compiled a list of answers to our most frequent customer queries.
1. Download the new version of MetaTrader 4 with new IP settings pre-installed
Downloading the new latest version of MetaTrader 4 with the new IP address pre-loaded is the most convenient way of updating your IP address setting.
After you have downloaded the new version, login in the normal way. You will see your dedicated server - either 'Micro 1' server or 'Micro 2' - listed in the drop-down 'Server' menu.
Please note that when you download and login for the first time, you will see in the server drop down menu a choice of four options:
Demo
Classic
Micro 1
Micro 2
Until the server upgrade is effective at 23:00 Saturday 26th July, please select 'Micro 1'. After the server upgrade please select 'Micro 1' or 'Micro 2 depending on your login number.
If your login number is 1 – 34999, or 850000 and above, choose Micro 1
If your login number is 35000 – 849999 choose Micro 2
Download the latest version of MetaTrader 4
2. Change your IP settings manually
If you are unable to download the new version of MetaTrader 4 for any reason, you can change your IP address setting manually.
Micro-account holders requiring new IP settings will need to update them at the first opportunity AFTER midnight Saturday 25th July.
To change your settings:
1. Open MetaTrader 4
2. Select 'File' then' Login'
3. In the 'Login' field enter your Alpari (UK) Login/account number
4. In the 'Password' field enter your password
5. In the 'Server' field enter either of the following IP addresses:
If your login number is 35000 – 849999:
193.46.204.124
212.187.233.36
84.45.12.144
89.238.157.29
If your login number is 1 – 34999, or 850000 and above:
You do not need to change your IP address setting. However if you do wish to change, the instructions can be found in Section 3 of our FAQs: What are the IP addresses for live accounts?
You will then have full access to your account and the new IP address setting will be saved automatically
3. Check 'Save account information' if you would like your login details to be saved for future use.
If the MetaTrader 4 does not save the information automatically, and you are sure that you are entering the correct login and password, please try entering an alternative IP address.
Please note that, once accepted, MetaTrader 4 will store the new IP address automatically. You will not need to re-enter the IP address again once it has been accepted by the system
4. Click 'Login' to access your account.
Our Client Services team will be available from 10:00 on Sunday 26th July right through to 22:00 on Monday 27th July. Please call +44 (0)20 7426 2900 or email support@alpari.co.uk if you experience any issues downloading the new version of MetaTrader 4 or changing your IP address settings manually.
Micro accounts are designed to help novice traders and traders with no experience of Forex whatsoever to make their first step into the market but without taking excessive risks. Micro accounts are good for experiencing the psychology of risk-taking within reasonable limits because of the cap on volumes that can be traded.
Classic accounts are designed for experienced traders that plan to make serious trading decisions. Volumes are not capped and there is a minimum trade size in effect.
Please click here to see the differences between Micro and Classic accounts.
Micro accounts
If you have 'Micro' account numbered 1 – 34999, or 850000 and above you need to connect to the 'Micro 1' server using one of the following IP addresses:
193.46.204.133
212.187.233.33
89.238.157.20
84.45.12.141
If you have 'Micro' account numbered 35000 – 849999 you need to connect to the 'Micro 2' Server using one of the following IP addresses:
193.46.204.124
212.187.233.36
84.45.12.144
89.238.157.29
Classic accounts
If you have a 'Classic' account that is numbered between 1 – 299999, or 731200 and above, you need to connect to the 'Classic 2' server using one of the following IP addresses:
84.45.12.150
193.46.204.146
84.45.118.35
89.238.157.27
If you have a 'Classic' account that is numbered 300000 – 731199 you need to connect to the 'Classic 1' server using one of the following IP addresses:
89.238.157.28
84.45.118.31
193.46.204.123
84.45.12.148
Classic accounts
If you have a 'Classic' account that is numbered between 1 – 299999, or 731200 and above, you need to connect to the 'Classic 2' server using one of the following IP addresses:
84.45.12.150
193.46.204.146
84.45.118.35
89.238.157.27
If you have a 'Classic' account that is numbered 300000 – 731199 you need to connect to the 'Classic 1' server using one of the following IP addresses:
89.238.157.28
84.45.118.31
193.46.204.123
84.45.12.148
IP addresses for the MetaTrader Pro server are:
84.45.12.149
193.46.204.145
212.187.233.34
84.45.115.115
Risk warning: Forex, spread bets and CFDs are leveraged products. They may not be suitable for you as they carry a high degree of risk to your capital and you can lose more than your initial investment. You should ensure you understand all of the risks.
Alpari (UK) Limited is authorised and regulated by the Financial Services Authority (FSA) in the United Kingdom. FSA Register number 448002.
VAT registration number 995939140. Company number 05284142. Registered office: 201 Bishopsgate, London, EC2M 3AB, United Kingdom.
Alpari (UK) is an independent entity within the association of Alpari companies.
