ECN account
We’ve compiled a list of answers to our most frequent customer queries.
- Answer Close 1
I am a new client. How can I open an ECN Live account?
To open an ECN Live account, fill in our online application form and send us the supporting documents.
If you have any questions please call our New Accounts team on +44(0)20 7426 2890 (Mon-Fri 08:00-18:00 UK time).
- Answer Close 2
How can I log in to my ECN account?
Firstly, download MetaTrader 5 (MT5).
Once the platform is installed, select File->Login, enter your account login and password, then click on “OK”.
- Answer Close 3
Can I log in to my ECN account using MetaTrader 4 (MT4) instead of MT5?
No. You can only access your ECN account using MT5. Similarly, it is not possible to log in to an MT4 account through MT5.
- Answer Close 4
Is MT5 replacing MT4?
No. MT5 is not replacing the popular MT4, but is offered alongside it.
- Answer Close 5
I have an Expert Advisor (EA) on MT4. Can I use it on MT5?
No. MT4 EAs are not compatible with MT5 and vice versa.
- Answer Close 6
Can I convert my existing Alpari (UK) Live account into an ECN account?
No. However, as an existing client you can open an ECN Live account instantly online. Click here for more information.
If you have any questions please call our Account Opening team on +44(0)20 7426 2940 (Mon-Fri 09:00-18:00 UK time).
- Answer Close 7
What is the minimum opening deposit for an ECN account?
- Answer Close 8
What are the features of the ECN account?
- Answer Close 9
Does MT5 allow hedging?
No, hedging is not allowed on MT5. There are no restrictions on hedging when you trade on the MetaTrader 4 or Systematic platforms.
- Answer Close 10
Which IP address do I use for an ECN account?
212.187.233.38 or 193.46.204.150
