We've compiled a list of answers to our most frequent customer queries.
To open a Demo accounts, please fill in your details on the Demo accounts opening page https://my.alpari.co.uk/en/mtdemo/ and follow the instructions received by email.
Your MT4 Demo accounts will remain open indefinitely, unless there isn't any trading activity for a period of 30 days. In that case your Demo accounts will be automatically deleted by our server.
The login and password are sent to the email address provided on the Demo accounts opening form. If you do not receive the email right after the Demo accounts registration, please wait for an hour or so. You may also need to check your spam (junk) folder. For any assistance please call our Client Services team on +44 (0)207 426 2900 or send an email to support@alpari.co.uk
When you launch the client terminal, it connects to our server loading a list of IP addresses. If you indicate an IP address, not a symbol-type server name when you log in for the first time, the next time you launch MetaTrader 4 the application automatically loads the names of available trading servers. The IP address you previously typed in will be changed to the symbol type name of the server ('Alpari UK - Demo').
Should one of the servers become unavailable, the client terminal will automatically switch to the next available server.
Click here to view the full list of IP addresses.
To top-up your Demo accounts please contact Client Services Team on +44 (0)207 426 2900 or send an email to support@alpari.co.uk
To change leverage on your Demo accounts please contact Client Services Team on +44 (0)207 426 2900 or send an email to support@alpari.co.uk
If you supply inaccurate information then your accounts may be deleted.
Alpari will never disclose your contact details to any third parties, but will use your details to let you know of any important changes that may affect your accounts.
The spreads vary depending on the Demo account type.
Click on the links below to see the spreads for each type of Demo account:
- Micro/Classic
- Pro
- Spread betting
No. MetaTrader 5 will not replace the popular MetaTrader 4, but will be offered alongside it.
Risk warning: Forex, spread bets and CFDs are leveraged products. They may not be suitable for you as they carry a high degree of risk to your capital and you can lose more than your initial investment. You should ensure you understand all of the risks.
Alpari (UK) Limited is authorised and regulated by the Financial Services Authority (FSA) in the United Kingdom. FSA Register number 448002.
VAT registration number 995939140. Company number 05284142. Registered office: 201 Bishopsgate, London, EC2M 3AB, United Kingdom.
Alpari (UK) is an independent entity within the association of Alpari companies.
