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Alpari (UK)

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• FAQ

Frequently Asked Questions

Micro and Classic Accounts

We’ve compiled a list of answers to our most frequent customer queries.

• Answer Close 1

  How to ensure you have the right settings loaded

  1. Download the new version of MetaTrader 4 with new IP settings pre-installed
  
  Downloading the new latest version of MetaTrader 4 with the new IP address pre-loaded is the most convenient way of updating your IP address setting.
  After you have downloaded the new version, login in the normal way. You will see your dedicated server - either ‘Micro 1’ server or ‘Micro 2’ - listed in the drop-down ‘Server’ menu.
  Please note that when you download and login for the first time, you will see in the server drop down menu a choice of four options:

  Demo
  Classic
  Micro 1
  Micro 2

  Until the server upgrade is effective at 23:00 Saturday 26th July, please select ‘Micro 1’. After the server upgrade please select ‘Micro 1’ or ‘Micro 2 depending on your login number.
  If your login number is 1 – 34999 choose Micro 1
  If your login number is 35000 or above choose Micro 2
  

  Download the latest version of MetaTrader 4

   

  2. Change your IP settings manually
  If you are unable to download the new version of MetaTrader 4 for any reason, you can change your IP address setting manually.
  Micro-account holders requiring new IP settings will need to update them at the first opportunity AFTER midnight Saturday 25th July.
  
  To change your settings:
  1. Open MetaTrader 4
  2. Select ‘File’ then’ Login’
  3. In the ‘Login’ field enter your Alpari (UK) Login/account number
  4. In the ‘Password’ field enter your password
  5. In the ‘Server’ field enter either of the following IP addresses:
  
  If your login number is 35000 or above:
  193.46.204.124
  212.187.233.36
  84.45.12.144
  89.238.157.29

  
  If your login number is 1 - 34999:
  You do not need to change your IP address setting. However if you do wish to change, the instructions can be found in Section 3 of our FAQs: What are the IP addresses for live accounts?
  You will then have full access to your account and the new IP address setting will be saved automatically
   
  3. Check ‘Save account information’ if you would like your login details to be saved for future use.
  If the MetaTrader 4 does not save the information automatically, and you are sure that you are entering the correct login and password, please try entering an alternative IP address.
  Please note that, once accepted, MetaTrader 4 will store the new IP address automatically. You will not need to re-enter the IP address again once it has been accepted by the system
   
  4. Click ‘Login’ to access your account.
   
  Our Client Services team will be available from 10:00 on Sunday 26th July right through to 22:00 on Monday 27th July. Please call +44 (0)20 7426 2900 or email support@alpari.co.uk if you experience any issues downloading the new version of MetaTrader 4 or changing your IP address settings manually.

• Answer Close 2

  Which account type is right for me?

  Micro Accounts are designed to help novice traders and traders with no experience of FX whatsoever to make their first step into the market but without taking excessive risks. Micro Accounts are good for experiencing the psychology of risk-taking within reasonable limits because of the cap on volumes that can be traded.

  Classic accounts are designed for experienced traders that plan to make serious trading decisions. Volumes are not capped and there is a minimum trade size in effect.

  
  >> Micro and Classic Parameters

• Answer Close 3

  What is the difference between Micro and Classic accounts?

  Please click here to see the differences between Micro and Classic Accounts.

• Answer Close 4

  What are the IP addresses for Micro and Classic accounts?

  Micro Accounts
  

  If you have ‘Micro’ account numbered 1 – 34999 you need to connect to the ‘Micro 1’ server using one of the following IP addresses:

  193.46.204.133
  212.187.233.33
  89.238.157.20
  84.45.12.141

  If you have ‘Micro’ account numbered 35000 or above you need to connect to the ‘Micro 2’ Server using one of the following IP addresses:

  193.46.204.124
  212.187.233.36
  84.45.12.144
  89.238.157.29

   

  Classic Accounts
  If you have a ‘Classic’ account that is numbered between 1 – 299999, you need to connect to the ‘Classic 2’ server using one of the following IP addresses:
  
  84.45.12.150
  193.46.204.146
  84.45.118.35
  89.238.157.27
  
  If you have a ‘Classic’ account that is numbered 300000 or above you need to connect to the ‘Classic 1’ server using one of the following IP addresses:
  
  89.238.157.28
  84.45.118.31
  193.46.204.123
  84.45.12.148

  
  

• Answer Close 5

  What are the IP addresses for Classic server?

  Classic Accounts

  If you have a ‘Classic’ account that is numbered between 1 – 299999, you need to connect to the ‘Classic 2’ server using one of the following IP addresses:

  84.45.12.150
  193.46.204.146
  84.45.118.35
  89.238.157.27

  If you have a ‘Classic’ account that is numbered 300000 or above you need to connect to the ‘Classic 1’ server using one of the following IP addresses:

  89.238.157.28
  84.45.118.31
  193.46.204.123
  84.45.12.148

• Answer Close 6

  What are the IP addresses for Pro server?

  IP addresses for the MetaTrader Pro server are:

  84.45.12.149
  193.46.204.145
  212.187.233.34
  84.45.115.115

You can also browse additional Frequently Asked Questions on the following topics:

Personal Account Opening

Live Accounts

Demo Accounts

Trading Related FAQ

Deposits and Withdrawal FAQ

Systematic Platform

Micro and Classic Accounts

If you can’t find the information you’re looking for please contact our Client Services team between 07am to 10pm London time, Monday to Friday on +44 (0)20 7426 2900 or via email on support@alpari.co.uk

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