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Classic Account Holders: Important Changes to your Trading History

In an effort to optimise server performance and improve ease of access to the trading history for all Classic clients, we have decided to archive trade history older than October 3rd, 2009. This service enhancement is a move that will streamline the operation of our trading server, with effect from April 25th, 2010.

We are confident that taking this step will help to safeguard front-end performance on MT4 for all Classic clients.

 

How will this affect me?

There is no impact in real terms. You will be able to access your full trading history through a dedicated portal, although your trading history from 03/10/2009 onwards will still be accessible from your MetaTrader 4 terminal.

 

How can I access my full trading history?

Please visit https://my.alpari.co.uk/en/trades_archive/login/. You will only require your MT4 Classic login number and password.

 

Any questions?

Feel free to contact Client Services for any questions that you may have on +44 (0) 207 426 2900 or by email support@alpari.co.uk.

If you are a partner of Alpari UK (i.e. Introducing Broker or Money Manager) and you experience any difficulties with this service enhancement, please contact the Partnerships team on +44 (0) 207 426 2870 or email partnerships@alpari.co.uk

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