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Connectivity Issue with MetaTrader 4 Build 222: Latest Update


Dear Clients,

Update on our previous communication today,


Connectivity issue with Build 222

On Sunday 22nd March we introduced the latest version of MetaTrader 4, build 222 and have received reports of a small proportion of clients having connectivity issues with build 222. We have isolated the issue and reported it to MetaQuotes who have today announced a Bug Fix for Build 219.

Please note:

  • Clients using build 222 should install most stable version: MetaTrader 4, updated Build 219. Build 219 can be downloaded here.
  • Clients having no problems with their trading platform should not make any amendments unless they encounter problems.


Identify your MetaTrader 4 Build

To verify the version you are using please click on Help >About within your MetaTrader 4 platform.


Reconfigure your IP settings

In addition, please note that you must have the latest IP connection settings in effect to be able to login into your trading account(s) successfully. Details of how to modify your IP connection settings are shown here.

If you have any other questions or if you experience any difficulties please take a look at our FAQ or feel free to call our Client Services team:

Opening hours:  07.00-22.00 Mon-Fri
Phone:  +44 (0)20 7648 4580
Email: support@alpari.co.uk


Best Regards,
Client Services
Alpari (UK) Limited
41 Eastcheap, London EC3M 1DT, United Kingdom
Tel.: +44 (0)20 7648 4560
www.alpari.co.uk

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